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  • The Paradox of Consumer Choice
    A few years ago I read a book called The Paradox of Choice: Why Less is More by Barry Schwartz. His anecdotes were insightful and pointed to truths about the amount of choice the free market has laid on us as consumers. Of course free markets and consumer choice should be good things, but there are certainly experiences I have had where the overwhelming sense of having too many options made it difficult to actually make a decision. I related to much of what the book was saying, particularly with the experience of picking out a DVD to watch from my massive collection. I recall staring at a wall of DVDs and having the most difficult time deciding what to watch. The decision-making process when faced with so many good choices was simply immobilizing.  
  • The Future of PC and Mobile Processors

    I've spent a lot of time with a number of hardware manufacturers recently, trying to get a glimpse into the next generation of processors and the ways in which they'll impact future gadgets and PCs. In all my meetings, one term has arisen time and again: SOC, or system-on-a-chip.

    Traditionally, chips have been created independently and then coupled together to provide multiple computing features. For example, a manufacturer would create a core processor like an Intel Centrino with a built-in Wi-Fi radio, and then attach that to a systems board, perhaps linking it together with a separate graphics co-processor, in order to deliver enhanced PC graphics. Another might take an ARM core processor and then add on additional features like extended graphics to enhance device functionality.

  • Apple's iPad: Live up the Hype? It Will....
    It was interesting to hear all the chatter after last week's iPad launch. Most reactions I heard from other analysts and media were lukewarm at best...which was what I expected. If you think about it, how can anything live up to the kind of hype leading up to this launch? But there was a lot missed in the media about the event and the product that I hope to share in order to maintain our perspective on not only the iPad but on Apple and their products.  
  • Innovation Abounds - CES 2010 Post Show Analysis

    This year's CES was very interesting. I had felt for the past few years that CES was sorely lacking in the innovation department. But this year it looks like things have changed in the technology industry. Technology companies have realized that to reach the consumer the pace of innovation needs to accelerate, and this year's CES was a start in that direction.  Several things stuck out that I'd like to highlight:  

The Android Opportunity - Core Apps

Written by Ben Bajarin Wednesday, 02 June 2010 15:08

Google's Android operating system has proven itself a growing force to be reckoned with as adoption rates among manufactures and consumers continue growing at considerable rates. I feel that Android 2.1 has finally reached a point where it is ready for the mass market. I've also had the opportunity to use a Nexus One with the next release 2.2, AKA Froyo, for the past two weeks and have found it even more ready for the mass market and perhaps even the enterprise.  

Android continues to advance in virtually all areas and compared to Apple's iPhone OS, it represents the only really viable alternative, for now. As I pointed out in my last article The Fate of Windows 7, Microsoft is way behind this curve, and even if they were caught up at a pure OS level, they are still at least two years behind on the the app ecosystem. Conversely, Android is well behind Apple with the core apps.

What do I mean by core apps? Core apps to me are the native applications which cover the basic tasks a consumer performs on a device. Core apps are things like e-mail, contacts, calendar, and on a mobile device I'd add the SMS/MMS application. Within the growing body of consumer research, it is now an overwhelming fact that these core apps are the most used applications on a mobile device. So it would stand to reason then that core apps are a major part of the mobile device experience.  

Apple takes many of the core app experiences into their own hands and develops them internally to be included out of the box with every iPhone, iPod Touch, and iPad. It seems as though Google's approach at least for now is quite different. They would rather it be more about the developers who provide those apps in the marketplace, leaving it up to the consumer to go and find the core apps that suit them best. There is nothing wrong with this approach and when using Android, I went out and found some great apps to replace the ones bundled with Android. This approach really is great for developers because it encourages all kinds of app innovation. It is even great for those customers who want to completely customize their mobile device and enjoy the thrill of the hunt to find those prized applications.  

It is, however, not so great for those consumers who don't want to go through the work to search out the best e-mail client, SMS/MMS client, contact manager, and calendar.   It is also not so great for the consumer who does not want to incur additional costs for those apps which are included in the cost of the device on the iPhone or the Palm OS. For example, one of the apps which, as an Exchange user, I found quite capable for e-mail and calendaring was $19.99 for a single user license in the Android marketplace. Furthermore, my opinion is that that particular piece of software was nowhere near as good as Apple's Mail app on the iPhone . . . which is included in the cost of the phone.  

As much as I advocate choice, I understand that there is a very large segment of the market which simply wants the best experience out of the box. For now, that is Apple's approach and I maintain that that approach will continue appealing to the largest segment of the consumer market.  
 
HTC has also seized this opportunity to develop key core applications on top of Android to help their devices differentiate.    HTC ships a number of proprietary applications like mail, calendar, contacts etc and some others like FriendStream and Facebook for HTC that integrate your social networks tightly with your core apps.   This approach is where I feel manufacturers have an opportunity to differentiate with.    
 
To the fragmentation issue with this approach Google simply needs to work with their partners early in the process of Android upgrades so those who seize the opportunity to differentiate Android can align with each OS upgrade. 

With the importance of core apps to the overall device experience, it will be interesting if Google will leave Android's fate up to the developer community in this regard. It has been long observed that over time, many features and functions of the best applications get built into the operating system. Time will tell if this also proves true for Android.

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